About Capita plc
Capita plc is a leading UK-based outsourcing company that serves clients across both the public and private sectors in the UK and Europe. The company operates through two main divisions: Capita Public Service and Capita Experience.
Key Services
- Central Government Services: Intelligent automation, citizen experience, customer communications, digital diagnostics, learning & development, and procurement.
- Local Government Services: Digital operations, financial transformation, housing, education software, regulatory services, and revenues & benefits.
- Customer & Data Solutions: AI-driven insights, behavioral science, customer journey mapping, and defense training.
- Education & Learning: Software solutions, learning experience technologies, and organizational transformation.
- Health & Technology: Digitally enabled clinical services, health tech, data science, and automation.
- Financial & Utility Services: Retail banking, pensions, mortgages, and customer service solutions for telecoms, media, and utilities.
Company Background
Originally founded in 1984 as The Capita Group plc, the company rebranded to Capita plc in January 2012. Headquartered in London, UK, Capita has established itself as a trusted partner in delivering innovative outsourcing solutions.