About ktcs Corporation
ktcs Corporation is a leading customer service platform company based in South Korea, with a global presence. Founded in 2001 and headquartered in Daejeon, the company specializes in AI-driven customer engagement and outsourcing solutions.
Core Services
- AICC-Based Contact Services – Outsourcing customer center solutions for external organizations and businesses.
- AI Scenario Authoring – Knowledge data analysis, scenario design, writing, and review services.
- HiQri – An all-in-one contact center solution offering AI-powered quick inquiries and consultations.
Additional Offerings
- Customer Consultation – Support for KT communication products, including home phones, mobile services, internet, and TV.
- Cherryful Platform – An AI-powered experience platform connecting influencers and advertisers, along with brand distribution and licensing.
- Software & Consulting – Software development, education consulting, professional customer research, and 114 number information services.
- E-Commerce & Cosmetics – Value-added e-commerce services and natural organic skincare products under the Rootree brand.