France
Company Overview
Teleperformance SE, along with its subsidiaries, is a global leader in digital business services. Founded in 1910 and headquartered in Paris, France, the company operates internationally, delivering a wide range of customer experience and business process solutions.
Business Segments
- Core Services: Includes customer relationship management, technical assistance, customer acquisition, and business process management.
- Specialized Services: Covers digital platform services, online interpretation, visa application management, healthcare support, and recruitment process outsourcing.
Key Offerings
- Digital CX, trust and safety, AI-driven solutions, and real-time speech understanding.
- Back-office processing, smartshoring, work-at-home services, and multilingual support.
- Advanced analytics, business transformation consulting, and technology services.
- Claims management, collection services, and visa/consular support.
Industries Served
Teleperformance caters to a diverse clientele across sectors, including:
- Automotive, Energy & Utilities, Media, and Government
- Technology, Travel, Hospitality, and Cargo
- Banking, Financial Services, Healthcare, and Insurance
- Retail, E-commerce, Telecom, and Video Games
With over a century of expertise, Teleperformance SE continues to innovate in digital business solutions, helping clients enhance customer engagement and operational efficiency.
